Our policy lasts for 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, you must provide valid proofs terms of email/calls and a clear case study where our service team has been failed for providing the satisfactory services or solutions.
Some types of services packages are exempt from being returned such as Amazon Virtual Assistant, Shopify Design & Development, Product Videos, Search & rescue cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your details with valid proof. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your original method of payment or Bank transfer, within a certain amount of days (usually 14 days ).
Tmfoz feels proud and overwhelmed by aiding sellers in every step of the way starting with Shopify store launch, complete Amazon account management, global selling, enhancing visibility, advertisement, content, reporting, and list goes on. Our qualified team will be delighted to back you up making your business grow with boosted brand value leading to progression in sales and growth. Tmfoz will be your “Drive to Success”